Contact information
Foliarie
A brand of JAKE RITZERT EG INC
Website: https://foliarie.com
We sell artificial floral home décor and ship within the United States only.
Customer service
Email: service@foliarie.com
This is the best way to reach us about orders, shipping, returns, and product questions.
Please include:
- Your order number
- The email used at checkout
- Photos, if the item is damaged, incomplete, or incorrect
Business hours
Monday–Friday
9:00 a.m. – 5:00 p.m. U.S. Eastern Time
Closed Saturday, Sunday, and U.S. federal holidays
We reply within 1–2 business days. Messages received after 5:00 p.m. Eastern Time are treated as received the next business day.
Business address
JAKE RITZERT EG INC
Foliarie
105 S Main St
Chicora, PA 16025
United States
This is our registered business address. It is not a retail store and is not open to walk-in customers.
Returns
Do not mail a return before we approve it.
To start a return, email service@foliarie.com with the subject line:
Return request – Order #XXXX
After we approve the request, we will send the return address and packing instructions. For full rules, see our Return & Refund Policy.
Shipping questions
For an unshipped or in-transit order, email service@foliarie.com with your order number and tracking number.
Standard Shipping is $6.99, or free on orders $35+. Processing takes 1–2 business days. Transit after shipment is usually 3–5 business days.
Privacy and legal
Privacy requests: service@foliarie.com
Subject line: Privacy request
Legal notices:
JAKE RITZERT EG INC
Attn: Legal – Foliarie
105 S Main St
Chicora, PA 16025
United States